I have found the style of delivery of supernova training by yourself really helpful compared to other training on supernova I have received in the past. The difference in approach is because you have a really good understanding of supernova and not just reading from your manual to answer any questions I ask. You also instinctively understand how supernova interacts with windows, outlook, internet explorer, google etc and you have been able to resolve problems as they arise which other training providers have had difficulties with.
Your relaxed style which focuses on the needs of the person you are training have been very helpful to me in empowering me to understand how to resolve problems and to use supernova more effectively for my work and personal life. I have also appreciated that I can ring you to ask questions and you have been very helpful.
I would recommend your company to any visually impaired person or organisation looking for good quality training that makes a difference to the user of supernova and related products.
Equality and Diversity Advisor
We hope to arrange further training in particular Dragon Naturally Speaking when we have this installed. Thank you for your help, I really enjoyed the training.
Learning Support Manager
I learnt a lot about Read and Write Gold, found the training very useful. Looking forward to using it and looking at the videos on their website.
Inspiration is helpful and will be useful for students doing mind-maps etc. Thank you!
Student Support Manager
Down to earth approach. In touch with the users and empathetic towards the tutors. Supportive.
Learning Support Manager
The trainer set a very good ambience and at a reasonable pace of training, enabling when needed to interrupt his flow with our questions. There was plenty of time for practice incorporated in the time allowance.
The training was delivered at my pace and tailored to my needs. I would recommend the trainer to my employer if necessary for other colleges.
Macmillan Clinical Nurse Specialist (Palliative Care)
The trainer conducted himself in a very professional manner with myself and members of staff. Time was given for one to one support and all questions were answered, the after training support was excellent . Thank you.
Helped me to acknowledge the right training needed for my dyslexia, was very helpful and the trainer was professional.
Mark was with us at the Co-Operative on the 27th and 28th November training advisors with dyslexia to use the Inspiration and Read & Write V10 software. He also trained me on these systems so I will be in a position to show other advisors in future.
Mark was excellent in short, he was very easy to understand, clear and checked understanding on a regular basis. His teaching method was varied and flexible which I found helped advisors with different learning styles, not only did he show us the systems himself he also allowed advisors to use the system themselves while he watched and answered questions when required. Mark was also very thorough in his explanations and when answering queries, instead of just giving the answer he would provide a rational explanation which definitely helped me to further understand, and will be helpful if I were to face similar queries. He constantly reassured his delegates by saying he would be available after the sessions if any other questions were to arise. He remained positive and clearly believes in the software himself, which is 99% of the battle!
In conclusion I would be more than happy to work with Mark again going forward and feel he is a fantastic trainer.
Thanks for all your help Mark and I hope to see you again soon
Academy Coach – The Co-operative Banking Group
The trainer was a great help to Tahirah and put her at ease. He has helped her implement some additional coping mechanisms that should help her in her role.
I found the training very useful, it did more than what I thought, very good.
Nothing was too much trouble. Made complex issues very easy to understand. Really useful to have a “hands on” go of the system. Both extremely pleasant guys, I would recommend them to everyone.
Member of Staff
As like many people, when I meet new people I have anxiety problems, but When I first met Charlie and Mark, they really put me at ease, I felt as if I’d known for them years and all of my anxiety went out of the window They understand people’s health conditions and disabilities, they understand that each person learns in different ways, and work with you as an individual, and truly wanted to know about me as a person. I found as trainers they are superb they worked at a paste that suited me, and are patient to my needs and health conditions, so if I needed to repeat something we could, they show me everything with regards to the software and made sure I understood it. The knowledge I gained from Mark and Charlie, has really helped me within my work and would recommend their training and company to anyone who could use their expertise. They are two of the nicest and genuine people I have met, who during our training time never patronised me and I know if I was to get stuck they are happy to help.
Employment Advisor – Remploy Stoke
This product is invaluable to me and very useful in my daily job. The trainer was very friendly and approachable. I would recommend this product and Educate Training.
Personal Assistant to:
Gareth Parry – Disability Capability Director
& Bethan Evans – National Director for Wales
The trainers were very helpful and the aftercare is a very good idea as sometimes you do not always know the correct questions to ask until they arise.
Specialist Services Employment Advisor
Really useful to run through in-depth the more advanced functions of the magnifier reader. The training was very professional while remaining friendly.
Very Useful, professional and friendly.